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Quotes typically come back within 60 minutes during office hours. Stock is held in Addis Ababa, Ethiopia.

ETLink enforces a strict anti-counterfeit protocol. All equipment undergoes high-magnification holographic label verification, internal motherboard component serial checks, OEM database query, and Bit Error Rate (BER) optical testing under load prior to stocking. Each unit leaves our facility with a certified hardware diagnostic log.

All commercial-grade and enterprise networking units are backed by the ETLink 3-Year Advanced Hardware Replacement Warranty. In the unlikely event of component failure, we ship a verified replacement immediately—before requiring return of the defective hardware—eliminating operational downtime.

We extend standard Net 30 terms to enterprise clients, data center operators, government entities, and educational institutions upon rapid credit approval. In addition, we accept international wire transfers, ACH, procurement cards (P-Cards), and support multi-currency clearing in USD, EUR, and GBP.

Yes. Our pre-sales engineering group includes on-staff CCIE, JNCIE, and NSE certified architects. We can evaluate your spine-and-leaf configurations, review transceivers for DOM (Digital Optical Monitoring) interoperability, and flash designated golden firmware images before packing.